These are the setups to create a log bundle for a Rapid Recovery Core.
- Login into your Rapid Recovery Server
- Browse to the following folder: “C:\Program Files\AppRecovery\Core\CoreService\InfoGatheringTool”
- Find the InfoGatheringTool.UI.exe file, Right-Click the file and ‘Run as Administrator’
- Click Accept a the bottom
- Check the the option to ‘Make a local archive with gathered info’
- Click OK
- The Info Gathering Tool will generate a log bundle that can be uploaded/emailed/sent.